Orders
Shipping & returns
Products are sold and fulfilled by Amazon (FBA).
All PROTKPETS products listed on this site are sold and fulfilled by Amazon (FBA). This website is a catalog only. It does not process payments, shipments, or return requests.
When you buy a product, you check out on Amazon. Shipping, delivery times, tracking, returns, refunds, and customer support for that purchase follow Amazon’s policies for the order and the marketplace you bought from — for example, Amazon.com.
To start a return, ask about a delivery, or request a refund, use the order in your Amazon account. Amazon’s help pages for that marketplace explain the current steps and time frames.
The C96 CD player listing offers a two-year replacement warranty with the Amazon purchase. For warranty terms, see that product page on Amazon. Other products follow the return and refund terms that apply to the Amazon order.